MedRelaySupport
Questions, bugs, or ideas? Email thinkofme.app+medrelay@gmail.com. We usually reply within two business days.
Getting started
- One parent taps Start a family, then adds children and their medications in the Meds tab.
- Share the 6-character code from the Family tab with your co-parent, grandparent, or sitter.
- They tap Join with code. When a dose is due, they get a reminder and tap Given, right from the lock screen.
Common questions
I'm not getting reminders.
Check Settings → Notifications → MedRelay and make sure notifications are allowed. Focus modes and Low Power Mode can delay notifications.
Check Settings → Notifications → MedRelay and make sure notifications are allowed. Focus modes and Low Power Mode can delay notifications.
Two people tapped "Given" for the same dose.
MedRelay records only the first one and tells the second person it was already given.
MedRelay records only the first one and tells the second person it was already given.
Someone has our family code who shouldn't.
A parent can remove them in the Family tab (swipe left on their name).
A parent can remove them in the Family tab (swipe left on their name).
How do I delete my data?
Family tab → Delete my account and data. See the Privacy Policy for what that removes.
Family tab → Delete my account and data. See the Privacy Policy for what that removes.
MedRelay is not medical advice. Always follow your doctor's and pharmacist's instructions.