Privacy Policy
Effective October 21, 2026
Who we are
MedRelay is an app that helps parents and caregivers coordinate a child's medication doses. It is operated by an independent developer ("we"). Contact: thinkofme.app+medrelay@gmail.com.
What we collect
- Your display name and role (parent or caregiver) that you enter when you start or join a family.
- Family information you enter: children's names, medication names, doses, scheduled times, and a record of which doses were marked as given, by whom, and when.
- Your family's time zone, so reminders fire at the right local time.
- An anonymous account ID created automatically for your device. MedRelay does not ask for your email, password, or Apple ID.
- A push notification token for your device and your notification preference (for example, whether medication names appear in notifications).
- A phone number, only if you choose to add one in the web version.
We do not collect your location, contacts, photos, advertising identifiers, or usage analytics.
How we use it
- To show your family's medication schedule and dose history to members of your family.
- To send dose reminders, "dose given" alerts, and alerts when a dose has not been confirmed.
- To prevent the same scheduled dose from being recorded twice.
We do not use your information for advertising or marketing, and we do not sell it.
Who can see it
Everyone who joins your family using its family code can see that family's children, medications, and dose history. Treat your family code like a key and share it only with people you trust. A parent can remove members in the Family tab.
Where it's stored
Data is stored with our database provider, Supabase, on servers in the United States. Push notifications are delivered through Apple Push Notification service. MedRelay does not store health information in iCloud. Data is encrypted in transit, and database access rules restrict each family's data to its members.
How long we keep it
We keep your family's data while your account exists. When you delete your account, your membership and device information are deleted. If you were the last member of your family, the whole family, including its children, medications, and dose history, is permanently deleted. In a family with other members, doses you recorded stay in the shared history under the name you used.
Your choices and rights
- Delete your account: in the app, go to Family โ Delete my account and data.
- Leave a family without deleting your account: Family โ Leave family.
- Hide medication names in notifications: Family โ Show medication names (off by default).
- To access or correct your data, or for any privacy request, email thinkofme.app+medrelay@gmail.com.
Children
MedRelay is intended for adults. Children do not use the app and we do not knowingly collect information from children. Information about a child, such as a first name and medication schedule, is entered by a parent or caregiver. We recommend using a first name or initial only.
Not medical advice
MedRelay is a coordination tool. It does not provide medical advice, and notifications may be delayed or not delivered. Always follow your doctor's and pharmacist's instructions.
Changes
If we change this policy, we will update the effective date above and, for significant changes, tell you in the app.